Terms of service

TERMS OF SERVICE - PLATI

OVERVIEW
Welcome to PLATI. The terms “we”, “us”, and “our” refer to PLATI. PLATI operates this store and website, including all information, content, features, tools, products, and services made available to the customer (“Services”). PLATI uses Shopify technology, which enables us to provide these Services.
These Terms of Service, along with any policies referenced in this document (“Terms”), describe your rights and responsibilities when using the Services.
By accessing or using the Services, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, you should not use the Services.

SECTION 1 — ACCESS AND ACCOUNT
By accepting these Terms of Service, you declare that you are of legal age to enter into contracts under Portuguese law. To use the Services, you may be required to provide information such as your email, shipping address, and payment details. You declare that all information provided is true, complete, and up to date. You are responsible for maintaining the security of your account. You may not sell, assign, or transfer your account.

SECTION 2 — OUR PRODUCTS
We strive to present accurate product descriptions. However, colours and appearance may vary depending on the device used. We do not guarantee that products will match the images exactly. Descriptions and availability may be changed at any time without notice.

SECTION 3 — ORDERS
By placing an order, you are making an offer to purchase. PLATI may accept or refuse the order at its discretion. Your order is only accepted once PLATI confirms it. Payment must be processed before acceptance. Purchases are subject to our Return and Refund Policy. You declare that the products purchased are for personal use and not for resale.

SECTION 4 — PRICES AND BILLING
Prices may change without prior notice. The applicable price is the one shown at the time of purchase. Prices may exclude shipping, taxes, or fees unless otherwise stated. You must provide valid payment information and authorize the charges associated with the order.

SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates and may vary. PLATI is not responsible for delays caused by carriers or external factors. Once products are handed over to the carrier, the risk transfers to the customer.

SECTION 6 — INTELLECTUAL PROPERTY
All content within the Services, including trademarks, logos, images, text, and design, is the property of PLATI or its licensors. Reproduction, distribution, or use of the content without written authorization is prohibited.

SECTION 7 — OPTIONAL TOOLS
We may provide access to tools from third parties. Use of such tools is at the customer’s own risk. We do not guarantee the functionality or security of these tools.

SECTION 8 — THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, products, or services offered by third parties. Customers should review the policies of these websites before taking any action.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
PLATI uses Shopify technology to host and operate the website. Purchases are made directly from PLATI, and Shopify is not responsible for sales, deliveries, or disputes related to purchases.

SECTION 10 — PRIVACY POLICY
Personal data collected is processed according to our Privacy Policy and the GDPR. By using the Services, you agree to the collection and processing of your data as described in that policy.

SECTION 11 — FEEDBACK
Any content submitted as suggestions, reviews, or comments (“Feedback”) may be used by PLATI for any purpose without obligation of compensation. The customer is responsible for the content they submit and guarantees that it does not violate third-party rights.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Errors or inaccuracies may occur within the Services. PLATI reserves the right to correct information or cancel orders with incorrect data, even after submission.

SECTION 13 — PROHIBITED USES
Customers may not use the Services for illegal, abusive, or harmful purposes that violate Portuguese law, third-party rights, or these Terms. Any violation may result in account suspension.

SECTION 14 — TERMINATION
We may suspend or terminate access to the Services at any time. Obligations incurred prior to termination remain in effect.

SECTION 15 — DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation.

SECTION 16 — LIMITATION OF LIABILITY
To the extent permitted by Portuguese law, PLATI is not liable for indirect damages, loss of profits, or losses resulting from the use of the Services.

SECTION 17 — INDEMNIFICATION
The customer agrees to indemnify PLATI for any damages or costs resulting from the violation of these Terms.

SECTION 18 — SEVERABILITY
If any provision of these Terms is deemed invalid, the remaining provisions remain in effect.

SECTION 19 — ENTIRE AGREEMENT
These Terms constitute the entire agreement between the customer and PLATI.

SECTION 20 — ASSIGNMENT
The customer may not assign their rights without prior written consent from PLATI.

SECTION 21 — GOVERNING LAW
These Terms are governed by Portuguese law. Any dispute will be settled by the courts of the Setúbal district, where PLATI is established.

SECTION 22 — HEADINGS
Section headings are for convenience only.

SECTION 23 — CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes implies acceptance.

SECTION 24 — CONTACT INFORMATION
Questions regarding these Terms should be sent to customercare@plati-standout.com

Trade Name: PLATI
Email: customercare@plati-standout.com
Address: Setúbal, Portugal
NIF: 253317053
Responsible Entity: PLATI – sole proprietorship (individual business activity)